Frequently Asked Questions
Everything you need to know about our curated home goods and services.
What is the typical shipping timeframe for domestic orders?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days to arrive.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What is your return policy for fragile home items?
We accept returns on most items within 30 days of purchase, provided they are in original condition. For fragile items like ceramics or glass, please contact us immediately if they arrive damaged.
How can I track my order once it has been placed?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery.
Are your handmade products unique?
Yes, many of our products are handcrafted by artisans. This means slight variations in color, texture, and size may occur, making each piece truly one-of-a-kind.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.